Golden Valley Maintenance, LLC | Phoenix Based Property Maintenance

Customer Satisfaction Survey

Golden Valley Maintenance, LLC is committed to a high level of customer satisfaction and would like to know how well we are doing. We appreciate your business and want to make sure we meet/exceed your expectations. Your answers will help us to identify areas we do well and others that need improvement. Please take a few moments to answer the questions below.

Rate the following on a 1-5 scale with 5 being high/superb and 1 being low/poor.

Your experience with the maintenance coordinator who took your call:	1 (Poor) 2 3 4 5 (Superb)

Was the handyman courteous and professional?	1 (Poor) 2 3 4 5 (Superb)

How would you rate the quality of the workmanship?	1 (Poor) 2 3 4 5 (Superb)

How satisfied are you with the service(s) provided?	1 (Poor) 2 3 4 5 (Superb)

What degree of confidence did you have with the handyman's knowledge of the job(s)?	1 (Poor) 2 3 4 5 (Superb)

Should the need arise, how likely are you to use Golden Valley Maintenance again?	1 (Poor) 2 3 4 5 (Superb)

How likely are you to recommend our company to others?	1 (Poor) 2 3 4 5 (Superb)


Please answer yes or no to the following questions:
Did the handyman arrive on time?	Yes No

Did the handyman bring the appropriate tools?	Yes No

Did the handyman clean up after the job was completed?	Yes No

Did the handyman work diligently on the assigned project(s)?	Yes No

Thank you for your feedback. We sincerely appreciate your honest opinion and will take your input into consideration while providing services in the future.
(Optional) Your Name:
(Optional) Your E-Mail:

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